NegozioDebora.it is an online store offering a wide range of wedding products from kids, women and men.
You may think, why I need WhatsApp in an online store to sell wedding dresses? The reason are quite evident.
First, you may have questions about sizes, colours and complements you should reply right away. Weddings are something that require special attention and care. You need to assist your customers every step of the way. Help them find the perfect dress.
Second, you may have questions about shipments, availability and costs. If the customer is ready to buy, you may need to clarify those questions right away. Make it easy for them to click the buy button.
Third, return policy is an important issue specially with such items like wedding dresses. You can create predefine messages for cases like this one to save time and also to be consistent across different agents. Creating a predefine message is something that can save time and errors.
Finally, you can add custom messages for every language in your website. If you have multilingual options in your website, you can create custom messages in every language.