"WhatsApp Me". The plugin that connects WordPress with WhatsApp
COMMUNICATING WITH YOUR CUSTOMERS CAN BE EASY
The perfect plug-in for gaining and retaining customers
Up to 90% of the calls made to a company’s “call center” originate in their website. There’s something wired into our brains that pushes us to look for the answers to our queries through a conversation. This gives us the confidence we need to complete our purchase.
This is where WhatsApp’s newest launch comes into play: WhatsApp Business recognises the enormous opportunity for them to become a direct and efficient communication channel for customer and user management.
CONNECT WHATSAPP TO YOUR WEB PLATFORM
How does our plug-in work?
“WhatsApp me” has been developed under a single premise: maximum simplicity (view Youtube Video). Once installed, it takes under a minute to set up: you only have to add the contact number and tick your options. The main one is deciding whether the button will only be visible on mobile devices or also on desktops. A message (Call To Action) can also be added to point the user towards the chat button, setting up a time delay, and which pages it should or shouldn’t appear on.
Furthermore, the plug-in triggers a Google Analytics event when the user launches WhatsApp, in order to make a correct web analysis.
OFFERING THE CUSTOMER BETTER EXPERIENCES
“WhatsApp me” has been designed and developed by Creame after a year of trials with clients who had online stores. Despite some initial hesitation, all the tests run have been satisfactory: more conversions, shopping carts recovered, queries solved, coupons managed, and offers personalized… even delivery of preconfigured carts for the user to simply click and pay.
Best of all, 100% of the users that were assisted via WhatsApp gave 5-star ratings.
We help growing companies stay one step ahead.
Discover how to get the most out of the free WordPress plugin «Whatsapp me»
A doubt that comes to us from time to time is about how to do to display the WhatsApp icon in the desktop version of your website
Do you need to ask for consent to have a Whatsapp chat with a new customer? No. If the customer sends you a message, you do not
Yes, you need a plugin to chat with your customers in your WordPress site. If you are selling online and you want to increase your conversion rate,